Twistedpendant

Silver Cuban Chain (3MM)

£20.99 GBP

A Silver chain, perfectly Designed for daily wear.

DETAILS

  • 3MM Thickness Chain 
  • Super Strong clasp
  • Materials: Made from Stainless Steel, Guaranteed to Never fade, Tarnish or Irritate your skin.
  • Cuban Curb chain Style
  • Lifetime Warranty

This chain is available in three lengths

  • 18", 45.7cm - Ideal for layering with a longer chain (Choker)
  • 20", 50.8cm - Your daily go to chain
  • 22", 55.8cm - Perfect length to combine with a pendant

For more sizing information check out our sizing page

OUR GUARANTEE/ PROMISE

We 100% guarantee your necklace will never fade, lose colour or tarnish. Wear in the shower, sea & to sleep. Our jewellery is 100% Nickel free so you can be sure your skin will never be irritated. 

SUPPORT

If you have a questions or want to know more about this piece, email us at support@twistedpendant.com

 

CORONA VIRUS SHIPPING DELAYS!!

We have had a number of questions regarding order delays.

The UK post office is severely impacted by the COVID-19 situation

If you are in the UK delays are between 3-8 working days on top of our normal delivery times.

International order delays are between 9-18 Working days on top of our normal 3-7 working days shipping.

We thank you for shopping with us and appreciate your patience!

 

FREE GLOBAL SHIPPING ON ORDERS OVER £50

 

UK DELIVERY

Standard Delivery Royal Mail 2nd Class Signed For (2 Working Days, Royal Mail) - £2.49

Express Delivery, 1st Class Signed For (1-2 working days) £3.49

Next Day Delivery (Ordered Before 2PM GMT) - Order must be placed before 2PM £7.99

Free Tracked Delivery over £50 (1 Day)

INTERNATIONAL DELIVERY

Europe: 

European Tracked Delivery (3-7 Days) £9.20

Free Tracked Delivery over £50 (3-7 Days)

 USA & The Rest of the World:

International Tracked Delivery (3-7 Days) £9.20

Free Tracked Delivery over £50 (3-7 Days)

 Shipping Info: 

  • customers that select tracked shipping will receive tracking information within 24 hours from the time of order (if ordered on a weekend tracking info will be sent 13:00 GMT Monday. 
  • If you have not selected tracking you will not receive a tracking number
  • All orders are sent out within 24 hours of being placed.
  • Busy periods may cause slight delays in shipping times. Please email us if you have not received your order in the time schedule above.
  • If you have any questions email us at admin@twistedpendant.com 

 Late/ lost orders:

If you have been waiting longer than expected for your item, we first recommend you contact us via the email given above. 

We will respond you your message within 24 hours (Weekends & bank holidays may see a delay in these response times.

 Which countries do we ship to:

We ship Worldwide. You can order anywhere. Please be aware shipping time do vary depending on location. Some locations do not have the option to use a non-tracked service. 

 Returns

We offer a 60 day exchange or refund guarantee. This 60 day window begins after an order has arrived with the customer.

Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. You will be responsible for all costs and charges associated with returning your order. 

How to return an item

To return an item please email us at admin@twistedpendant.com. State the reason for return and your order number. 

Returns can only be accepted if: 

  • the item is still in its original packaging
  • Unworn and undamaged

 Exchanges

Exchange policy applies the same rules as a return. Any exchange requests after the 60 day window will be denied.

 Refund policy

Refunds can take up to 7 working days to arrive back to you. All returns are paid via the method of payment you chose to make the order with

 Any further questions:

admin@twistedpendant.com 

LIFETIME WARRANTY INFORMATION

Our Twistedpendant Lifetime Warranty applies to all of our jewellery. The Warranty Guarantees the Colour of All Twistedpendant Jewellery. All of our Jewellery is 100% Safe to wear in Water. Our Jewellery is also Heat Resistant & Sweat Proof.

🔥 - Heat Resistant 
💧 - Water Resistant
     ❌- Anti Tarnish Plating
 
PRODUCT FAULT / IN TRANSIT DAMAGES
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For faults & Breakages we offer a 3 month Warranty from the date of Receiving the item. If your item is damaged or has a fault in the links / Clasp we will happily provide a replacement at no extra cost. Furthermore, if your item is damaged in transit we will also happily replace the damaged item. Only under these circumstances will a replacement claim be accepted.
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CHAIN PLATING & MATERIALS
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Our Jewellery uses PVD Plating & Stainless Steel. Our gold chains are 18K PVD Plated with real 18k Gold. This guarantees the chain will not fade. Our silver chains are made from Stainless steel with an anti Tarnish layer & Polish.
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REPLACEMENT / WARRANTY CLAIM
_____________________
To make a claim against our warranty please take the following steps:

1. Take a photo of the damaged item

2. Email: Admin@twistedpendant.com With your order number, photo Evidence & the Claim.

3. Confirm correct Redelivery address (the address provided at checkout is the correct address).

If you have any questions regarding our Warranty information please email us via our contact form.
 
Contact address: Admin@twistedpendant.com
Twistedpendant.com  @twistedpendant

 

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