Mystery Product

Mystery Product

£24.99 GBP

Trustpilot

A product chosen from our store with a value between £24.99 - £74.99. A great choice if you are purchasing as a gift! We will select something similar to the sizes you have chosen.

Please note: The mystery item will be not eligible for return.

Choose between:

UK

DPD Next Day Delivery (Ordered before 1PM)

VIP Priority Processing - 1-3 Working Days

Standard, Second Class - 2-4 Working Days

Free Delivery Over £50 - 1-3 Working Days

Free Express Delivery Over £60 - Next Working Day Via DPD Next Day Delivery (Ordered before 1PM)

EUROPE 

Standard - Non Tracked Cost Effective - 5-15 Working Days

VIP Priority Tracked Processing - 3-6 Working Days

DHL Globalmail Packet Tracked & Signed - 3-6 Working days

DPD Priority - 2-5 Working Days

Express International - 2-5 Working Days

Free Tracked Delivery over £50 - 3-6 Working Days

Free Express Shipping Over £100 - 2-5 Working Days

USA / CANADA / SOUTH AMERICA

Standard - Non Tracked Cost Effective - 5-15 Working Days

VIP Priority Tracked Processing - 3-8 Working Days

DHL Globalmail Packet Tracked & Signed - 3-8 Working days

Fedex Priority - 2-5 Working Days

DHL Express - 2-4 Working Days

Free Tracked Delivery over £50 - 3-8 Working Days

Free Fast Shipping Over £100 - 2-4 Working Days

REST OF THE WORLD

Standard - Non Tracked Cost Effective - 5-20 Working Days

VIP Priority Tracked Processing - 3-10 Working Days

DHL Globalmail Packet Tracked & Signed - 3-10 Working days

Fedex Priority - 2-5 Working Days

Express International - 2-5 Working Days

Free Tracked Delivery over £50 - 3-10 Working Days

Free Fast Shipping Over £100 - 2-5 Working Days

 

LIFETIME WARRANTY INFORMATION

Our Twistedpendant Lifetime Warranty applies to all of our Stainless Steel jewellery (unless stated in product description). Jewellery within the lifetime warranty is 100% Safe to wear in Water. Our Jewellery is also Heat Resistant & Sweat Proof.

🔥 - Heat Resistant 
💧 - Water Resistant
     ❌- Anti Tarnish Plating
Please note: Sterling Silver jewellery, Brass & Cubic Zirconia Jewellery is not part of the lifetime warranty.
 
PRODUCT FAULT / IN TRANSIT DAMAGES
_____________________
If your item is damaged or has a fault in the links / Clasp we will happily provide a replacement at no extra cost. Furthermore, if your item is damaged in transit we will also happily replace the damaged item. Only under these circumstances will a replacement claim be accepted.
Please note: Claims with wear & tear will not be replaced. We do not cover lost, stolen, Damaged or Wear & Tear.
_____________________
CHAIN PLATING & MATERIALS
_____________________
Our Jewellery uses PVD Plating & Stainless Steel. Our gold chains are 18K PVD Plated. The Gold plating is expected to last between 2-3 years depending on how well maintained. Our silver chains are made from Stainless steel and will never fade.
Please note: Our Lifetime Warranty only covers accidental damage. If your Jewellery is lost, stolen or damaged, we do not this.
_____________________
REPLACEMENT / WARRANTY CLAIM
_____________________
To make a claim against our warranty please take the following steps:

1. Take a photo of the damaged item

2. Email: Help@twistedpendant.co.uk With your order number, photo Evidence & the Claim.

3. Confirm correct Redelivery address (the address provided at checkout is the correct address).

If you have any questions regarding our Warranty information please email us via our contact form.
 
Contact address: help@twistedpendant.co.uk
Twistedpendant.com  @twistedpendant

 

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