Gift Box
Complete the perfect gift with our Gift box! Perfectly fits the leather pouch that is included with each order.
The gift box also includes a Twistedpendant cleaning cloth!
DETAILS
The gift box includes a premium box and a cleaning cloth. Inside, the jewelry will be carefully placed in a leather pouch and neatly inserted into the box. Perfect for gifting + storing.
QUESTIONS?
If you have a questions or want to know more about this piece, email us at help@twistedpendant.co.uk
DELIVERY
Choose between:
UK
Special Delivery - Next Working Day (Ordered before 1PM)
VIP Priority Processing - 1-3 Working Days
Free Express Delivery Over £50 - Next Working Day Via Special Delivery (Ordered before 1PM)
EUROPE
Standard - Non Tracked Cost Effective - 5-15 Working Days
VIP Priority Tracked Processing - 3-6 Working Days
Express International - 2-5 Working Days
Free Tracked Delivery over £50 - 3-6 Working Days
Free Express Shipping Over £100 - 2-5 Working Days
VAT is collected at checkout.
USA / CANADA / SOUTH AMERICA
VIP Priority Tracked Processing - 3-8 Working Days
DHL Express - 2-4 Working Days
Free Tracked Delivery over £50 - 3-8 Working Days
Free Fast Shipping Over £100 - 2-4 Working Days
REST OF THE WORLD
Standard - Non Tracked Cost Effective - 8-20 Working Days
VIP Priority Tracked Processing - 3-10 Working Days
Express International - 2-5 Working Days
Free Tracked Delivery over £50 - 3-10 Working Days
Free Fast Shipping Over £100 - 2-5 Working Days
Lifetime Warranty
LIFETIME WARRANTY INFORMATIONOur Twistedpendant Lifetime Warranty applies to all of our Stainless Steel jewellery (unless stated in product description). Jewellery within the lifetime warranty is 100% Safe to wear in water. Our jewellery is also heat resistant & sweat proof.🔥 - Heat Resistant
💧 - Water Resistant
❌- Anti Tarnish Plating
Please note: Sterling silver jewellery, Brass & Cubic Zirconia Jewellery is not part of the lifetime warranty.
PRODUCT FAULT / IN TRANSIT DAMAGES_____________________If your item is damaged or has a fault in the links / Clasp we will happily provide a replacement at no extra cost. Furthermore, if your item is damaged in transit we will also happily replace the damaged item.Only under these circumstances will a replacement claim be accepted.
Please note: Claims with wear & tear will not be replaced. We do not cover lost, stolen, Damaged or Wear & Tear._____________________
CHAIN PLATING & MATERIALS_____________________Our Jewellery uses PVD Plating & Stainless Steel. Our gold chains are 18K PVD Plated. The Gold plating is expected to last between 2-3 years depending on how well maintained.
Please note: Our Lifetime Warranty only covers accidental damage / faults with manufacturing. If your jewellery is lost, stolen or damaged, we do not cover this.
_____________________REPLACEMENT / WARRANTY CLAIM_____________________To make a claim, please take the following steps:1. Take a photo of the damaged item2. Email: Help@twistedpendant.co.uk with your order number, photo evidence & the claim.3. Confirm correct redelivery address (the address provided at checkout is the correct address).If you have any questions regarding our Warranty information please email us via our contact form.
Contact address: help@twistedpendant.co.uk
Twistedpendant.com @twistedpendant
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